Salesforce Certification Training

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Full Course Description

A hands-on guide to Salesforce credential preparation. Learn admin and developer tracks, including Agentforce AI, app builder, and CRM automation.

Course Overview

  • Course Duration:4 Months (Including Lab Work, Internship, and real-world assignment).
  • Eligibility: Undergraduates Graduates career Seekers School learners (10th and above).
  • School learners (10th and above).
  • Modes of Training: Online Classes/Offline Training (at selected canters).
  • Projects: Available – Real-world Salesforce application development and CRM integration projects.

Salesforce Certification Training

  • Learn Salesforce fundamentals — CRM concepts, architecture, and cloud solutions.
  • Customize Salesforce applications using objects, fields, and workflows.
  • Automate business processes using Process Builder and Flows.
  • Develop Apex classes, triggers, and Lightning components.
  • Manage reports, dashboards, and user access in Salesforce Cloud.
  • Prepare for Salesforce Administrator (ADM-201) or Developer (PD-1) credential preparation Exams.

Overview of Salesforce Certification Training Course

The Salesforce credential preparation Training Course is designed for professionals aiming to build a successful career in CRM and cloud technology. This course covers Salesforce administration, customization, and development with real-world applications.

Through guided hands-on exercises, learners gain hands-on experience in automating workflows, managing data, and creating Lightning apps. By the end of the course, you'll be ready to earn your Salesforce credential preparation (Administrator or Developer) and become a skilled CRM professional recognized globally.

1. Introduction to Salesforce

  • Salesforce Editions and Products.
  • Cloud Concepts and Navigation.

2. Salesforce Configuration & User Management

  • Creating and Managing Users.
  • Profiles, Roles, and Permission Sets.
  • Record Types and Page Layouts.

3. Salesforce Objects and Fields

  • Standard and Custom Objects.
  • Fields and Validation Rules.
  • Lookup vs Master-Detail Relationships.

4. Workflow Automation

  • Process Builder and Workflows.
  • Assignment and Auto-response Rules.
  • Import Wizard and Data Loader.
  • Data Validation and Duplication Rules.

6. Reporting and Dashboards

  • Report Types and Summary Reports.
  • Filters and Custom Report Types.